for all establishments/services booked with
Elena Travel Services
We accept the following credit cards:
Cancellations must be done in writing.
Credit cards IMPRINTS: merchant bank's letter is here
Cancellation policy is applicable to all establishments/services booked through
Elena Travel Services & Car Hire CC.
Some establishments may have a stricter policies of which guests will be informed at the time of reservation.
0 - 30 days prior to arrival: 100% of the total cost of services/establishments reserved
31 - 44 days prior to arrival: 75% of the total cost of services/establishments reserved
45 - 60 days prior to arrival: 50% of the total cost of services/establishments reserved
61 days prior to arrival and earlier: 25% deposit is forfeited. This deposit is non-refundable.
Please note that some establishments have different cancellation policy on which you will be informed in our quotation or on the page of a relevant establishment (if differs). Camp sites in Botswana national parks: strictly no refunds.
Compulsory: all clients must take out a comprehensive trip cancellation/travel insurance. This type of insurance must be purchased in the country of origin prior to arrival in Namibia.
All refunds (if granted) will incur a N$ 195 handling charge if
cancelled for ANY reason whatsoever.
Bank fees for credit card payments/bank transfers are strictly non-refundable.
Reservations are only accepted in writing: by fax or via e-mail.
Final availability confirmation: in writing: by fax or via e-mail.
Terms & conditions, Payment options and Cancellation policy
Terms and conditions and payment options
Page created and serviced by
Copyright © 1998-2020 namibweb.com - The online guide to Namibia
All rights reserved | JOIN | VIDEO PORTFOLIO | VIDEO LIBRARY | VIDEO/PHOTO COLLECTION
Page is sponsored by ETS & Exploring Namibia TV
Disclaimer: no matter how often this page is updated and its accuracy is checked www.namibweb.com and ETS
will not be held responsible for any change in opinion, information, facilities, services, conditions, etc. offered by
establishment/operator/service/information provider or any third party